02/12/2014
“As business leaders, we do a really good job of telling people what they do wrong, and a really bad job at telling them what they do right,” says Bill Sims, author of the new book Green Beans & Ice Cream.
02/11/2014
Smart business people know it’s more profitable to keep existing customers than constantly having to find new ones. That’s because the costs of acquiring new customers are so high. The same principle applies to employees.