03/14/2011
The U.S. Supreme Court’s landmark decisions in Faragher v. City of Boca Raton and Ellerth v. Burlington Industries were a wake-up call for employers to take affirmative steps to prevent, detect and remedy unlawful workplace harassment. HR’s key tool for doing so: the internal investigation. When harassment rears its ugly head, here’s how to conduct your investigation.
02/25/2011
When you confront an employee about a mistake or rule violation, she’ll probably offer some sort of quick explanation. She won’t have had time to come up with a million excuses. If her immediate response amounts to a confession she broke a rule, it’s entirely reasonable to act on that.