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Discipline / Investigations

React fast, firmly to harassment; courts will reward your judgment

05/01/2002
A political cover-up usually gets people in bigger trouble than the crime itself. The same is true in the workplace. Trying to sweep employee misbehavior under the rug will only dig …

Driving while dialing: Set policy to limit car-phone liability

05/01/2002
Many companies have policies regarding telephone calls at work. But these policies often fall short of including the use of phones and other wireless devices for business while driving. Don’t let …

FMLA Won’t Cover Tardiness

05/01/2002

Q. Some of our employees routinely ask to use FMLA when they are five, 10 or 15 minutes late. It creates a scheduling nightmare and hurts morale. Does FMLA cover employees who are consistently tardy for work? —M.P., Florida

States up the ante in harassment liability

02/01/2002
Two pivotal Supreme Court decisions in 1998 gave employers a powerful new weapon to defend themselves when sued because of harassment by a supervisor. But recent rulings in a handful of …

Don’t Withhold Pay as Punishment

02/01/2002

Q. When an employee fails to clock in or out properly, our payroll department withholds that day’s pay until the next pay period as a form of employee discipline. My understanding is that an employer can’t hold back portions of pay as punishment. Am I right? —J.A., Georgia

Consistency: Your key defense

01/01/2002
Three employees at a Minnesota prison complained when told they had to sit through a mandatory training session on gays and lesbians in the workplace. The warden tried to ease their …

Don’t bury your rights in fine print

01/01/2002
When a Dunkin’ Donuts customer stormed away after an exchange with sales clerk Richard Ferguson, a supervisor followed and talked with him out of Ferguson’s earshot. A few days later, Ferguson …

Bar workers from driving company car after drinking

01/01/2002

Q. We recently learned that an employee who drives a company vehicle is stopping on the way home for a few drinks. How should we handle this employee? Should we notify all employees that if they use drugs or alcohol in the workplace or while driving a company vehicle, they will be terminated? —R.O., California

Blue Mondays? Thwart Attempt at 3-Day Weekends

01/01/2002

Q. How can we handle an employee who routinely uses vacation and sick time on Mondays? —D.M., Ohio

Liability doesn’t stop at company door

12/01/2001
The president of Windermere Relocation Services really wanted to win the Starbucks account. He told Maureen Little, the firm’s top corporate services manager, that he wanted to “do whatever it takes …