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Discipline / Investigations

Biggest Investigation Error: Skipping the Follow-Up Phase

05/01/2006

Too many HR people close the book on harassment investigations too early. By failing to check if harassment has flared up again, you open the organization to further liability …

Don’t Let Healthy Worker Play the ‘Disabled’ Card; Know Your Rights

04/01/2006

You probably know the type: the employee who stirs the pot of discontent whenever possible. And just when you’re about to levy discipline, the person pulls out the "get out of jail free" card and tells you about some imagined disability that needs accommodation …

Monitoring Internet usage? You’re not alone

04/01/2006

Three quarters of employers responding to a new American Management Association survey said they monitor how employees spend their time online at work …

Prevent employee anger before it starts: 5 tips

04/01/2006

One wrong move (especially during the firing process) can send employees running for courthouse. Teach supervisors to avoid unnecessarily angering employees by pointing out the following common mistakes …

Employee accessing child porn: Just saying ‘Stop’ isn’t enough

03/01/2006

When it comes to what your employees do on the Internet, "Hear no evil, see no evil and speak no evil" is a bad policy. If you know someone is using company assets and company time to engage in illegal activity, you may be obligated to report the activity to the appropriate authorities …

Be wary of disciplining for false complaints

03/01/2006
Q. We have an employee who has filed several sexual harassment complaints. But when we investigate, they turn out to be false. Can we do something about her? —J.P., Oklahoma

6 common mistakes made during investigations, training

03/01/2006

Are your anti-harassment efforts legally bulletproof, or are they full of holes? Probably somewhere in between, if you’re like most employers. Here are six holes that need patching in many employers’ training and investigation practices …

Don’t require staff to give emergency contact info

03/01/2006

Q. We’re cleaning up our personnel files and updating emergency contact information. Some employees don’t want to provide their contact information. Is it legal for us to require them to give it to us? —S.S., California

Beware of a growing risk: harassment by customers

03/01/2006

Too many employers think harassment is a problem only when it’s an employee-on-employee thing. Recent court rulings prove that you can be held liable even when outsiders harass your employees. Taking action may cost you a customer, but courts say defending employees must come first …

EEOC Targeting Cases of Years-Old Discrimination

02/01/2006

Don’t think that an employee who quietly suffers name-calling for years can’t sue. Courts and the EEOC won’t be swayed by your argument that "he put up with it for 20 years, so how bad could it have been?" …