06/13/2007
“If I get one more write-up, if you think they had a problem in Virginia, it’ll be worse here.” That comment by a Suffolk County (NY) Community College employee led to his arrest. At SeaWorld in Florida, a “joke” about the Virginia Tech shootings earned an employee the same fate. Here’s how to handle such comments in your organization. Plus, learn the 8 warning signs of violent worker behavior.
06/01/2007
You’d think the sight of customers paying retail prices with real green money would be a sight for a salesperson’s sore eyes. That apparently wasn’t the case at a Dillard’s department store in Kansas City, which is now facing a messy lawsuit after a saleswoman shunned a customer …