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Communication

Your guilt-free guide to influencing co-workers

04/01/2005
Issue: Often, the key to succeeding in your job is persuading people to do what you want them to do, without resenting you for it.
Benefit: Using guilt, in a …

Do your ideas pass the bottom-line test?

04/01/2005
To propose the most compelling time- or cost-saving ideas, first analyze them like the CEO does.

Quiet ringing phones and ‘cell yell’ in workplace

04/01/2005
Workplaces are increasingly being disrupted by the ringing of personal cell phones and employees engaged in high-volume wireless talking (“cell yell”). As a result, more employers are establishing policies on when …

Use ‘stay’ interviews to boost retention

04/01/2005
In addition to using exit interviews that ask employees why they’re leaving, conduct regular “stay interviews” to learn what your organization is doing right (and wrong) and to show that you …

Improve job reviews: Avoid these 4 deadly sins

03/01/2005
Managers may dread performance re-views, but employees are more receptive to them than you think. In fact, 77 percent of employees polled by staffing firm OfficeTeam said they consider performance reviews …

Alert managers: No ‘magic words’ needed to request FMLA

03/01/2005
Issue: Some supervisors think about FMLA only if an employee explicitly says “I need FMLA leave.”
Risk: In reality, employees don’t need to use the term “FMLA.” Failing to recognize …

Get the answers you need from ‘buck-passers’

03/01/2005
Issue: You often need people to act or decide quickly, even if they don’t report to you.
Risk: When people avoid making decisions, it can slow you down and reflect …

5 warning signs of performance-review problems

03/01/2005
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Don’t add fuel when you fire: 4 tips for terminations

03/01/2005
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Employee can’t ‘play nice’ with others? He may be ‘disabled’

03/01/2005
Issue: Which mental impairments are considered “disabilities” covered by the ADA?
Risk: An employee’s troubles interacting with co-workers may, by itself, allow the employee to claim disability status.
Action: …