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Communication

Beyond orientations: 4 steps to help you retain new staff

09/01/2005
Issue: Many employers run new hires through an orientation process, then instantly start treating them like every other employee.
Risk: Some of these new hires won’t assimilate so quickly. Without …

Perk up dull HR memos by spelling out personal benefit

08/01/2005
Believe it or not, your ho-hum HR memos, if written in the right way, can serve as a retention vehicle, says Margaret Morford, president of consulting firm theHRedge. One employer customized …

Courts look at how you train, not just if

08/01/2005
Hopefully, reading about multimillion-dollar lawsuit verdicts has motivated you to implement anti-harassment and discrimination employee training. But how good is the training you’re giving? It’s a question worth asking.
Reason: …

Shape your in-house image by creating an HR ‘brand’

08/01/2005
Issue: Take control of your department’s image by creating a consistent internal marketing message.
Benefit: When done well, such branding raises your profile with execs and the rank and file, …

Don’t let e-mail mistakes kill your attorney/client privilege

08/01/2005
Issue: Protect your right to keep communications between the organization and its attorney secret.
Risk: By misdirecting e-mail messages meant for your attorney, you can wipe out that attorney/client privilege. …

Warn travelers to look for hotel-bill mistakes

08/01/2005
A remarkable 11.6 percent of hotel invoices include billing mistakes, resulting in U.S. travelers’ overpaying for rooms by a half-billion dollars each year, according to Wichita-based Corporate Lodging Consultants. On average, …

Keep staff vacation schedules away from public view

07/01/2005
With summer-vacation season here, you may be tracking employees’ comings and goings using schedules posted on a bulletin board or online. But not everyone thinks so highly of publicly posted …

Confront the ‘subtle snubs’ that can sap your morale

07/01/2005
Issue: Most people remain silent in the face of minor disrespectful incidents at work.
Risk: Your silence can be interpreted as acceptance of the other person’s behavior, leading to major …

When an employee loses control at work

07/01/2005
Tempers flare all the time in the workplace, and managers need to know how to quickly calm down employees whose anger gets out of hand. Here’s a step-by-step strategy you can use:

Post vacation schedules only for employee viewing

06/01/2005
Issue: To assist in planning, organizations often post employee vacation schedules, especially during summer.
Risk: Some employees may protest, saying it’s an invasion of privacy that makes their house more …