Communication

Here’s how to stop those passive-aggressive emails

08/25/2023

In a study of 1,000 Americans conducted by Preply, a language and corporate communication tutoring service, 83% said they have received a passive-aggressive email in work communication. Furthermore, 44 percent of respondents confess to having sent passive-aggressive messages in their professional capacities. Managers know better than to do such a thing, right? Not always.

Stopping harassment is mandatory, warning employees maybe not

08/21/2023

Employers are required to stop harassment when it occurs by taking reasonable actions such as disciplining the harasser. But do employers have an obligation to warn other employees about harassers in their midst?

Teach these 5 business etiquette musts to your team

07/28/2023

Forty-five percent of participants in a recent ResumeBuilder.com survey of more than 1,500 business leaders said their company currently offers etiquette training. An additional 20 percent said their company plans to offer etiquette training in the future. What topics might be beneficial to cover? Here are a few to consider.

A user manual for every employee? Imagine the insights they would give managers

07/21/2023

When people buy an automobile or an appliance for their house, they typically receive a user manual. Owners can turn to this document to understand the product’s capabilities, learn about care best practices and receive advice on how to troubleshoot a suspected problem. Wouldn’t it be great if employees came with such a guide? The good news is that they can.

How to keep new employees productive & engaged

06/28/2023

When employees quit shortly after being hired, the departure is a gut punch to productivity and adds unnecessary costs. Plus, it can send unsettling shock waves to employees. Managers set the foundation for good employee relationships during the hiring process and in those first weeks on the job. Here are tips to keep newbies onboard, productive and engaged.

3 ways to transform your managers into coaches

06/14/2023

Companies looking for long-term success build managers who guide teams beyond day-to-day operations. Leaders with solid coaching skills inspire their charges to reach higher levels—and take the organization to new heights. Could your managers pay more attention to the coaching aspect of their role? Try these three strategies.

What not to say to older workers: ‘You’re overqualified!’ ‘When are you going to retire?’

05/01/2023

Even as the baby boom generation ages, many older workers are finding they must delay retirement because they can’t afford to quit working. That should raise red flags for employers. Boomers have a powerful federal law on their side—the Age Discrimination in Employment Act, which makes it illegal to discriminate against employees and applicants over age 40 because of their age.

5 phrases smart managers avoid writing

04/07/2023

Emails and texts give modern managers an easy way to communicate with team members. Remember, though, that words have consequences. Think about what you write before hitting send. A better solution is to eliminate potentially problematic phrases from the get-go.

5 phrases smart managers avoid saying

03/30/2023

We’ve all heard the evergreen advice “think before you speak.” Words have consequences, and managers who hastily toss out statements run the risk of killing morale, damaging relationships and genuinely hurting feelings. Even if you later feel remorseful, taking things back once said proves difficult. A better solution is to try ridding your vocabulary of certain phrases.

Here comes the summer help!

03/23/2023

How to welcome, prep and manage those seasonal employees.