Communication

Base health communication strategies on 5 behavioral quirks

03/19/2010

When researchers at HR consulting giant Towers Watson were compiling new stats on 2010 employer health care costs, they uncovered some fascinating findings from the world of behavioral economics that innovative employers are applying to their health communication efforts. As you look for ways to encourage employees to be active, informed consumers of the health benefits you offer, see how many you can incorporate into your own communication plans.

Having ‘the talk’: Wise words for discipline discussions

03/12/2010

Serving as an effective manager means confronting those “challenging” employees who, while typically good at their jobs, too often display unprofessional or obnoxious behavior. The best way to tackle such problems is to meet with employees right when you spot the problem behavior. Follow these guidelines, which have the side benefit of protecting the organization from employee claims that they weren’t treated fairly.

‘Unwonk’ your company mission statement; give employees a quantifiable goal

03/09/2010

Do your employees truly understand your organization’s mission? Heck, do you even understand it? Sometimes, putting a one-sentence mission on paper for all to see can help focus and motivate a workforce. And while mission statements can be valuable, they must articulate real targets. Otherwise, they sound too much like a corporate Hallmark card.

Trim the fat from your business writing

03/09/2010

In business writing, you don’t receive extra credit for slathering your sentences with fancy phrases, the way you did in college. Do that in a memo or e-mail, and you can expect eyes to glaze over. Here are five “less is more” tips for writing more effectively at work.

Fine-tune your perks with the help of a BUG

03/03/2010

Balancing your annual benefits budget and setting benefits priorities are some of your most important tasks. Why go it alone? More employers are getting their employees involved in the process of deciding which benefits to keep and which to ditch. Your best bet for engaging employees: Convene a team of workers to serve as a benefits users group, or BUG.

Sheetz employees ‘connect’ with execs at ‘town halls’

02/26/2010

Since the convenience store chain Sheetz started its “connect sessions” last year, 1,000 of its 13,000 employees in six states have met with store executives to ask questions, make suggestions and complain. The 57-year-old, family-owned organization has made changes as a result.

How can you rein in rogue ‘early clockers’?

02/05/2010

Do you have employees who clock in before their shift starts, then stand around drinking coffee for a half-hour? How can you cut down on this “on-the-clock-but-standing-around” time? …

5 ways to extract great ideas from your employees

01/26/2010

Employees are often the best sources of ideas because they are closest to the daily details of the organization. But too often, employees are sitting on great cost-saving, business-generating ideas because they’ve never been specifically asked. Here are five strategies to help encourage their input.

Communication is top benefit at Arizona American Water

01/25/2010

At Arizona American Water, HR goes “overboard” with employee communication, says Senior HR Manager Linda Stillman, sending electronic newsletters around the office, paper newsletters to employees’ homes and setting up teleconferences to share information.

Michigan title company thrives on posted ‘isms’

01/19/2010

At real estate settlement firm Title Source, President and CEO Jeff Eisenshtadt doesn’t care who’s right. He cares what is right. Around the office, Eisenshtadt has posted signs containing what he calls “isms”: They’re the words of wisdom that he expects his employees to live by—and that he uses during their evaluations.