11/18/2010
If a star employee has ever surprised you during an exit interview by saying she had been dissatisfied with her job for a long time, you’re not alone. It’s common to find a vast divergence between employee satisfaction and management’s take on the situation. Managers frequently make five big mistakes that can send your valued employees packing. Luckily, they’re easy to fix.
11/01/2010
When supervisors talk with employees about job performance, they must beware using common phrases that can unintentionally communicate the wrong message, or come across as too negative … or even legally dangerous. Feel free to share this “Memo to Managers” article with everyone in your organization who conducts performance reviews. Bonus: They’ll also learn the two phrases virtually guaranteed to spark a lawsuit.