Communication

Connect with younger co-workers

10/25/2015

If you’re surrounded by co-workers half your age, it can feel isolating. They’ve grown up in a different world than you, and they have different priorities. How do you talk to them?

5 listening tips to improve communication

10/14/2015

Listening well is a critical HR skill. It helps to address problems, resolve conflict and reduce miscommunication. It makes you more efficient and effective. Here’s how to become a better listener.

Do you really know how to listen?

09/28/2015

Effective leaders learn how to put aside roving thoughts and distractions when conversing with people and open their ears. Here are some tips for active listening.

5 Ways to Make Your Virtual Meetings More Engaging

09/02/2015

While we all go to lots of meetings (too many?), more and more people are spending more and more time in meetings using technology, rather than being face to face with everyone. And while meetings are still meetings and people are still people, virtual meetings are different. One of the biggest challenges with virtual meetings is keeping people engaged and participating. Having led many virtual meetings, I’ve found five things that can help make a difference to increase participation and engagement, and reduce distractions for meeting participants. Let me share them with you here.

You can tell your employees where they’re headed–can’t you?

08/26/2015

A recent survey revealed many people would be more engaged in their work if only their bosses could paint a picture of their future.

How to share really urgent information

08/22/2015

When you have extremely urgent information to share, ensure that your listeners understand your message and can respond accordingly. Use these tips to convey a clear message when it matters most.

7 conversations that keep employees engaged

07/27/2015

According to Dan Prosser, entrepreneur and author of Thirteeners: Why Only 13% of Companies Successfully Execute Their Strategy, here are “connecting conversations” that supervisors should be having regularly with their employees.

6 phrases your boss wants to hear

07/03/2015

Face it: Your boss holds the keys to your next pay raise, that potential promotion and even whether you can take a vacation this summer. Do your best to foster a positive relationship with the person who has so much influence over your future.

How to manage your staff through a crisis

07/01/2015

Staff morale is a key factor in how engaged and accountable employees feel in their roles. But how do you keep spirits high when business waters are clearly troubled?

Tech-free meetings improve ideation

06/03/2015

More and more research is surfacing that indicates that technology hurts your ability to understand and process important information. The next time you conduct a brainstorming or problem-solving session, follow these tips to encourage deep thinking.