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Communication

10 Steps to Stress-Free, Lawsuit-Free Termination Meetings

04/08/2016
Terminating an employee is probably the hardest thing an HR professional has to do—and the most legally dangerous. To handle terminations well, you need to keep calm, communicate your message without escalating the tension and stick to a plan. Here’s a 10-step course of action …

Deny a request for time off without coming off like a jerk

03/09/2016
Although most organizations have specific policies on paid leave, they can’t tell a supervisor how to respond to every leave request employees make…

4 steps to regain control of your bulletin board

02/29/2016
When was the last time you reviewed your break room bulletin board? If it’s a clutter of yard-sale announcements and sign-up sheets for the softball team, clean it up!

Provide formal training on handbook contents

02/25/2016
If all you do with your handbook is bestow it on new employees on their first day, you’re not taking full advantage of it.

10 FBI tricks for effective persuasion

02/24/2016
What can managers, executives and leaders learn from the FBI’s techniques?

Speak like a true leader

02/10/2016
If you want other people to take you seriously and follow your lead, you need to speak with power, confidence and authority.

4 ways to get busy people to read your emails

12/30/2015
There are several things you can do when writing emails to get your readers’ attention and urge them to continue reading, according to the email marketing experts at the Specialized Information Publishers Association.

Do employees feel like they ‘belong’? 5 red flags

12/21/2015
When employees feel like they belong in an organization, they’ll give you their all. When they feel like outsiders, you’ll only get a half-hearted effort at best. Here are five red flags …

Sometimes, you just need to say ‘no’

11/30/2015

How many times would you like to say, “No, I can’t help you,” but refrain from doing so? The result is an overload of work when you’re still trying to complete the projects that fall within your job responsibilities.

Dealing with the everything-is-urgent co-worker

11/30/2015
Co-workers who send every message with an “Urgent” tag in the subject line or who litter emails with “ASAP” make life unnecessarily stressful. Follow these tips to deal with an everything-is-urgent co-worker.