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Compensation & Benefits

Virtual call center cuts turnover, boosts productivity

12/01/2009

Customers who phone the call center at Ascend One, a debt management company in Columbia, Md., are likely to talk to an employee who’s dressed in pajamas. Since 2006, the organization has allowed its call center employees to work from home, and about half of them—300 or so—have accepted the offer.

Don’t assume casual laborers are contractors—and don’t neglect workers’ comp insurance

12/01/2009

If your business relies on hiring casual laborers and you routinely pay a set price for a day’s work, don’t assume your workers are independent contractors. If one of them falls or is injured, chances are a court will conclude he’s an employee due workers’ compensation benefits. If you don’t carry workers’ comp insurance, you’ll be on the hook for big bucks.

You can’t unilaterally stop workers’ comp payments

12/01/2009

If you directly pay workers’ compensation benefits because you’re self-insured, remember that you can’t stop paying merely because you believe the employee is no longer disabled. You still have to petition the North Carolina Industrial Commission.

Mold at work spawns new class of workers’ comp claim

12/01/2009

For the first time in the United States, an employee has successfully won workers’ compensation benefits for mold exposure, even though the industry involved—a car dealership—normally has no greater exposure to mold than any other. Black mold exposure has caused tens of thousands of people to become sick—but most of those cases involve mold growing in people’s homes.

Must we pay for steel-toed protective boots?

12/01/2009

Q. Most of our employees wear safety steel-toed boots. One of our employees said his boots are worn out and we are required to reimburse him when he buys a new pair. Is that correct?

Employees awarded $2M … lawyer blows it day trading

12/01/2009

An Orange County attorney has agreed to plead guilty to two felony charges after frittering away millions of dollars of his clients’ settlement awards—by placing losing bets on the stock market. Sandeep Baweja, sole proprietor of Baweja Law Group, was representing 800 real estate agents who sued their employer for denying commissions and other payments.

What can we do? We accidentally overpaid an employee who was out on workers’ comp leave

12/01/2009

Q. While one of our employees was on workers’ compensation leave, she received disability payments. Due to a clerical error, we failed to take her off the payroll during that time, and she continued to receive her regular paychecks while on leave. The employee now refuses to sign an agreement to return the money on a payment schedule we were willing to set up. As a result, we would like to dock her pay for the overpayments. Are we allowed to do so?

How to hand out holiday bonuses

12/01/2009

Q. I started a business a few years ago, but this is the first year that I actually have an office with employees. I would like to give them holiday bonuses this year. What are the legal guidelines I should follow?

Holiday help for HR professionals

12/01/2009

Here’s a round-up of HR advice to heed as the holidays roll around. Click on the links below for answers to holiday questions posed by our readers, as well as a slew of tips to keep things festive without finding a subpeona in your stocking:

The do’s and don’ts of giving and receiving holiday gifts

12/01/2009

Q. Are there any legal issues regarding employee gift-giving during the holidays? What about giving or getting gifts from vendors?