12/22/2011
American Airlines recognizes employees at five airports each quarter to promote friendly competition for better customer service. “Customer Cup” awards are categorized by market size, from largest to smallest stations according to flight activity.
12/21/2011
As an HR professional, you may come across employment practices that you think violate the law. What you do with that concern and how you express it may make the difference between engaging in protected activity or not—and by extension, whether you can sue for retaliation if upper management punishes you.