Hey, boss, you’d better call HR! Warn managers: Don’t fix complaints informally

When supervisors hear someone complaining about sexual or other harassment, they may be tempted to blow it off as a distraction or tell the co-workers involved to stop it. That’s not good enough. To prevent a successful employee lawsuit, you must impress on first-line supervisors and managers that it’s their responsibility to report any sexual harassment complaint to HR or other appropriate company official.