Help wanted: Your employees want you to stop incivility in its tracks

The impact of incivility on the workplace is staggering. Perhaps most alarming is that 66% of workers believe their managers prioritize business objectives over respectful treatment, while 62% report managers are ignoring uncivil acts. This leadership gap exacerbates the problem, as those experiencing incivility are twice as likely to perpetuate it. Here’s how to break this cycle and cultivate civility.