Require bosses to contact HR before telling employee to participate in EAP

Employee assistance program referrals can help workers deal with small mental- or behavioral-health problems—for example, showing up for work hungover—before they balloon into mental- and behavioral-health crises, such as developing alcoholism. Bosses are often the ones who talk to troubled subordinates about availing themselves of EAP services. However, they must take great care when they have those conversations.