How should we respond to a ‘no-match’ letter?

In April 2011, the Social Security Administration resumed the practice of sending no-match letters, which notify an employer of a discrepancy between information they reported on an employee’s W-2 form and information in the SSA’s database. The DOJ's Office of Special Counsel for Immigration-Related Unfair Employment Practices recently issued the following “do’s and don’ts” regarding no-match letters: